healthcare

Verigence for Audiology

Protect the 30-day trial window before hearing aids get returned. Book fitting follow-ups; log binaural billing when justified.

$3,500–$6,000 saved per retained hearing-aid pair

Small-group audiology practices

The workflow built for you

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Hearing-Aid 30-Day Trial Follow-Up — Protect the Fit Before Return

Outbound 30-day trial-period follow-up for a hearing-aid patient. Captures satisfaction + any adjustment requests, books a fitting visit if needed, and — when the call qualifies as a billable device check — emits CPT 92595 ($50) binaural.

HearWell Audiology, PLLC

What you capture from this workflow

CPT 92595 — binaural hearing-aid selection

Per call

$50 per binaural fitting encounter (CPT 92595)

At scale

Return protection: hearing aids returned during trial = $3,500–$6,000 lost per pair. 1 saved/month = $42K–$72K/yr.

Staff time saved

~15 min of audiology-tech time per check-in

Without Verigence: Post-OTC, trial-period returns spiked to ~25%. Proactive follow-ups cut returns by 40–60%.

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Don't see your exact workflow?

Verigence is a configurable platform — every scenario here is a set of knobs. If your exact workflow is not listed, we can still map it in the planning conversation.

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